FAQ

Frequently Asked Questions

Answers to the most common questions.
What does Peptags sell?

Peptags specializes in custom vial labels and accessories, with a focus on quality and customer satisfaction. Labels are only made for peptides, no other products.

Shipping is only available within the United States.

Standard shipping is a flat fee of $6 for USPS Ground Advantage, includes tracking (3–5 days delivery time after mailing, depending on your location). 

Upgrade to UPS 2nd Day Air Weekday for $15.00.

Tracking numbers are automatically generated and e-mailed to you once the order is ready to ship.  They will appear at the bottom of your confirmation e-mail. 

All orders ship from South Texas.

At the moment, I am only taking orders within the United States. 

  1. Place your order on our website. Double-check all customization details before submitting!
  2. For multiple customized sheets with the same style/size, add each one separately to your cart.
  3. After ordering, you’ll get an email with payment options and instructions.
  4. Once payment is received, I will create your labels.  If a question arises, I will communicate via e-mail.  

PLEASE NOTE: We will not create a custom design until an order is placed and paid as time is valuable.  

Currently I accept Zelle & Cash App. Payment method information will be emailed after your order is placed.

Regular label orders are generally processed within 3-5 business days.  Fully custom labels are processed withing 5-7 business days.  Process will be sooner, whenever possible. 

Shipping time depends on your selected shipping method and location (see question 2).

Selecting a faster shipping option does not mean a faster production time. 

Not always. While I make every effort to match your design, actual print colors may appear slightly lighter or darker due to differences between screen displays and printed colors.

Yes! Label applicators are usually in stock. If listed as out of stock, you can still order; they’ll be 3D-printed on demand.

Tracking numbers are automatically generated and e-mailed to you once the order is ready to ship.  You will find the tracking number at the bottom of the e-mail.  

If you notice an error, contact me as soon as possible. I try to process orders quickly, so changes are best made within a few hours of submitting your order.